Dear customers, dear VIDI website visitors,

these are challenging times for all of us and we sincerely hope you are doing well.

The situation surrounding the novel coronavirus (COVID-19) is developing rapidly and was declared a pandemic by the World Health Organization (WHO) last Wednesday.
We are aware of our social responsibility to work together to prevent the rapid spread of the virus and to implement all measures and orders. We are also aware of our responsibility for the safety and health of our customers and employees and would like to provide both safety and maximum flexibility. We are always available for you as a contact person via the known telephone/ and e-mail contact numbers. The same applies to our service availability and our network management centre.

We ask for your understanding if we are not able to react to your request immediately or immediately in this time of crisis or if there may be postponements of appointments, but you can be assured that we are working for you in the background.

We would like to take this opportunity to express our sincere thanks for the tireless efforts of all health care workers throughout Europe and all authorities and emergency services that are helping to overcome this crisis.
The coming months will demand a lot from all of us and we hope for understanding and strong cohesion to overcome this extraordinary crisis in solidarity.